Melou

You can get your products anywhere. For shipments we use DHL as a courier. For any issues of unreachability we invite you to consult their list of countries covered by their service.
Once the order is received, we will ship within 48/72 hours. At this point the shipping times will vary according to the chosen location. You will receive an email confirming the shipment including the tracking number with which you can follow each step of the shipment.
If you are not completely satisfied with your purchase, you can return the product within 14 days of delivery of the product, as long as it is intact, has not been used and is complete with the original packaging and product tag. The cost of the product will be refunded to you, but the shipping costs will be at your expense. You can communicate your desire to make the return via our Contact page.
After you have communicated your willingness to make the return via our Contact page, we will contact you as soon as possible to organize the return of the order together.
All our products are covered by a 24-month warranty, for any material or functional defects.